Insurance claims, talk to the experts.

When you have to make any kind of insurance claim, it is advisable that you get the right advice from the people you trust - because claims can be difficult to understand, and you are never 100% sure who or what is involved.

Our Claims Handling team are experts in dealing with claims, we work closely with the major insurers to ensure your claim is dealt with professionally and as efficiently as it can be. We keep you updated at every stage in the process, telling you who is working for you and what other third parties are involved in your claim. Keeping you abreast of the situation ensures you are not stressing about what is going on.

So, once we have been notified of your claim, our Claims Handling team will start to take the stress away. How do they do this, well you can expect:

An immediate response on the phone or in writing if you prefer, and action within 5 working days.

• An outline of what should happen and when, and if you are claiming against someone else's policy, we will advise you of what's involved and what documentation is required.
• Explanations about the role and involvement of other companies like accident management companies, loss adjustors and solicitors

Our Claims Handling team has standards to keep to, click on our Claims Handling Service Standards guide to find out what they are and how we can make your claim, as stress free as possible.

If you would like to find out more about our Claims Handling service please contact us for an initial informal discussion.